Crisis
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24 hours, 7 days
Provides support to people impacted by abuse, sexual assault and domestic or family violence.
All calls and chats are with a trained counsellor who can provide information, counselling, support and referrals
24 hours, 7 days
Acts as a reporting facility for child protection concerns.
24 hours, 7 days
Provides support to families affected by alcohol and other drugs.
Helps tertiary students in Australia to find information and seek help for mental health, alcohol and other drug problems.
Provides free and confidential advice about alcohol and other drugs.
This is a service from the Australian Government, Department of Health.
24 hours, 7 days
Provides opportunities to discuss any concern, big or small.
All calls and chats are one-on-one with a counsellor and callers may elect to remain anonymous.
24 hours, 7 days
Provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.
8am–8pm (Sydney time), Monday-Friday
8am–6pm (Sydney time), Saturday
Provides online and telephone free assessment and treatment services for adults experiencing anxiety, stress, depression or low mood. They can help callers find local services that may also assist. The MindSpot Clinic is based at Macquarie University, Sydney. It is funded by the Australian Government.
9am–7.30pm AEST, Monday-Friday
Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
10am–10pm AEST, Monday-Friday
Provides adults who identify as having a complex mental health issue, experience complex trauma or high levels of psychological distress, their friends and families, with information, counselling, peer and other support, and service referrals.
8am-12am AEST, 7 days
Provides free and confidential support, information, counselling and treatment referral for people with eating disorders, body image and related issues.
8am-5pm, Monday-Friday
Supports people who care for a family member or friend living with a disability, a medical condition, mental illness, or who is frail due to age.
For emergency respite, you can call this number 24 hours, 7 days a week. This service operates Australia-wide and is offered by the Australian Government in collaboration with a range of health and carer organisations across Australia.
10am–10pm AEST, Monday-Friday
Provides adults who identify as having a complex mental health issue, experience complex trauma or high levels of psychological distress, their friends and families, with information, counselling, peer and other support, and service referrals.
24 hours, 7 days
Provides telephone and online counselling to people 15 years and over who fit one of the following categories: 1) People who are suicidal; 2) People caring for someone who is suicidal; 3) People bereaved by suicide; and 4) Health professionals supporting people affected by suicide.
Operates Australia-wide and is especially suited to people who are geographically or emotionally isolated.
24 hours, 7 days
Kids Helpline is Australia’s free (even from a mobile), confidential online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via Web Chat, phone or email anytime and for any reason.
7am-11pm, 7 days
Offers professional advice, education and guidance to families with a baby, toddler or pre-schooler, Australia-wide. They provide support and reassurance wish issues such as settling baby, sleep difficulties, breast and bottle-feeding; introducing solids; multiple babies; understanding baby’s cues; toddler behaviour and parental emotional and psychological well-being (i.e. stress, anxiety).
9am-5pm AEDT, Monday-Friday
Contact the Aged Care COVID-19 Grief and Bereavement Service for free support for those affected by COVID-19 in the aged care sector. This service is operated by the Australian Centre for Grief and Bereavement.
Provides information, strategies and expert advice to support people whose mental wellbeing has been affected by the COVID-19 pandemic.
9.30am-4.30pm, Monday-Friday
Provides financial counselling, information, advice and advocacy to people experiencing financial difficulties.
Financial counsellors are qualified professionals and their services are free, confidential, independent and non-judgmental.
Provides financial counselling and support to people experiencing, or at risk of, financial hardship. They also provide referrals to professional services (for example: accountants, agricultural advisers, education or counselling services).
This service is for farmers, fishing enterprises, forestry growers and harvesters, and small related businesses. Counsellors are located within key agricultural communities across Australia.
24 hours, 7 days
Offers a free national service operating 365 days a year.
This service is supported by the Australian Government under the Dementia and Aged Care Services Fund.
24 hours, 7 days
Provides opportunities to discuss any concern, big or small.
All calls and chats are one-on-one with a counsellor and callers may elect to remain anonymous.
24 hours, 7 days
Provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.
8am–8pm (Sydney time), Monday-Friday
8am–6pm (Sydney time), Saturday
Provides online and telephone free assessment and treatment services for adults experiencing anxiety, stress, depression or low mood. They can help callers find local services that may also assist. The MindSpot Clinic is based at Macquarie University, Sydney. It is funded by the Australian Government.
9am–7.30pm AEST, Monday-Friday
Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
10am–10pm AEST, Monday-Friday
Provides adults who identify as having a complex mental health issue, experience complex trauma or high levels of psychological distress, their friends and families, with information, counselling, peer and other support, and service referrals.
24 hours, 7 days
Provides support to people impacted by abuse, sexual assault and domestic or family violence.
All calls and chats are with a trained counsellor who can provide information, counselling, support and referrals
8am-6pm, Monday-Thursday
Supports First Nations peoples who are victims of crime by providing information on victim’s rights and accessing counselling and financial assistance.
24 hours, 7 days
Supports anyone affected by domestic or family violence or abuse. This is a free service.
24 hours, 7 days
Provides support to families affected by alcohol and other drugs.
24 hours, 7 days
Provides telephone, online chat and video counselling services to men, anytime, anywhere. Examples of areas of support are addiction, anxiety, divorce and stress.
3pm–12am AEST, 7 days
Provides LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
Support is offered to LGBTI individuals, their friends and families, and health professionals. Services are free, anonymous and delivered by trained LGBTI community members across Australia.
24 hours, 7 days
Supports anyone affected by domestic or family violence or abuse. This is a free service.
24 hours, 7 days
Provides culturally-responsive support to individuals, families and communities affected by suicide or other trauma.
The telephone support service is usually answered by a National Indigenous Postvention Advocate. In the event that a call is diverted to message bank, callers are asked to leave a message with their best contact number for the Postvention Advocate to call back.
Provides information, counselling, advice and referral to those experiencing a gambling problem. This service is free.
Gambling Help Online is a free, confidential service that operates 24/7 to provide online support and referral for anyone affected by gambling.
3pm–12am AEST, 7 days
Provides LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
Support is offered to LGBTI individuals, their friends and families, and health professionals. Services are free, anonymous and delivered by trained LGBTI community members across Australia.
9am–5pm AEDT, Monday-Friday
Provides free support for those affected by COVID-19 in the aged care sector. This service is operated by the Australian Centre for Grief and Bereavement.
Provides support for families experiencing the loss of their baby.
Offers counselling and support for young people (aged 12-25 years), who have a parent living with cancer or whose parent has died from cancer.
Provides peer support to bereaved parents, siblings and grandparents after the loss of a child.
This is a registered charity which coordinates approximately 30 chapters throughout NSW.
9am-5pm, Monday-Friday
Offers support for people experiencing grief and loss.
Catholic Cemeteries + Crematoria offer care, empathy and compassion to individuals, families and communities living with the impact of loss, grief, trauma & bereavement.
The Grief Care team is made up of qualified pastoral care practitioners, clinicians, counsellors, educators and spiritual directors who are present for people through companioning, formation, education and advocacy.
6am–12am, 7 days
Provides free and confidential counselling, resources and support to people experiencing grief and loss across Australia, inclusive of remote, regional, rural and metropolitan regions.
Penthos provides grieving parents a fully donor-funded, specialist therapy program for couples suffering unresolved grief following the loss of a child.
24 hours, 7 days
Provides support to anyone who has experienced the sudden and unexpected death of their baby or child during pregnancy, birth, infancy and or childhood.
Provides grief support for those grieving over the death of their life partner.
Provides bereavement counselling, support and information for family members of someone who died and received palliative care, either in hospital or at home, in Western Sydney.
Offers support for people bereaved by suicide. Find links to bereavement groups around Australia
24 hours, 7 days
Provides a forum to speak with a registered nurse about health concerns.
3pm–12am AEST, 7 days
Provides LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
Support is offered to LGBTI individuals, their friends and families, and health professionals. Services are free, anonymous and delivered by trained LGBTI community members across Australia.
24 hours, 7 days
Supports anyone who is feeling lonely, needs to reconnect or just wants to chat. Calls are answered by trained volunteers and conversations remain anonymous.
3pm–12am AEST, 7 days
Provides LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
Support is offered to LGBTI individuals, their friends and families, and health professionals. Services are free, anonymous and delivered by trained LGBTI community members across Australia.
24 hours, 7 days
Provides opportunities to discuss any concern, big or small.
All calls and chats are one-on-one with a counsellor and callers may elect to remain anonymous.
24 hours, 7 days
Provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.
24 hours, 7 days
Provides telephone, online chat and video counselling services to men, anytime, anywhere. Examples of areas of support are addiction, anxiety, divorce and stress.
8am–8pm (Sydney time), Monday-Friday
8am–6pm (Sydney time), Saturday
Provides online and telephone free assessment and treatment services for adults experiencing anxiety, stress, depression or low mood. They can help callers find local services that may also assist. The MindSpot Clinic is based at Macquarie University, Sydney. It is funded by the Australian Government.
9am–7.30pm AEST, Monday-Friday
Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
24 hours, 7 days
Provides telephone, online chat and video counselling services to men, anytime, anywhere. Examples of areas of support are addiction, anxiety, divorce and stress.
24 hours, 7 days
Provides opportunities to discuss any concern, big or small.
All calls and chats are one-on-one with a counsellor and callers may elect to remain anonymous.
24 hours, 7 days
Provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.
5pm–11:30pm, Every day of the year.
Assists people in the Adelaide Metro Region to access mental health support via phone or web chat.
8am–8pm (Sydney time), Monday-Friday
8am–6pm (Sydney time), Saturday
Provides online and telephone free assessment and treatment services for adults experiencing anxiety, stress, depression or low mood. They can help callers find local services that may also assist. The MindSpot Clinic is based at Macquarie University, Sydney. It is funded by the Australian Government.
24 hours, 7 days
Open Arms provide mental health and wellbeing support for current and ex-serving Australian Defence Force personnel and their families.
9am–7.30pm AEST, Monday-Friday
Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
10am–10pm AEST, Monday-Friday
Provides adults who identify as having a complex mental health issue, experience complex trauma or high levels of psychological distress, their friends and families, with information, counselling, peer and other support, and service referrals.
9.30am–4.30pm, Monday-Friday
Provides financial counselling, information, advice and advocacy to people experiencing financial difficulties.
Financial counsellors are qualified professionals and their services are free, confidential, independent and non-judgmental.
This service is for farmers, fishing enterprises, forestry growers and harvesters, and small related businesses experiencing, or at risk of, financial hardship. Contact the RFCS if you need help dealing with financial hardship. They can refer you to relevant professional services such as accountants, agricultural advisers, education or counselling services.
If you are facing financial hardship and need support, find your local Rural Financial Counselling Service. Rural financial counsellors are located within key agricultural communities across Australia.
8am-8pm, Monday-Friday
10am-4pm Saturday
Offers free, independent and confidential support and information to older people seeking or already using Australian Government-funded aged care services across Australia, along with their families and carers.
They provide advice to find suitable aged care services, assist with aged care system understanding, inform people about their rights and support them to stay connected with those they care about.
5pm-9pm, 7 days (including public holidays)
Offers palliative care advice for those receiving palliative care services as well as their carers, families and health professionals.
7am-10pm, every day of the year
Offers free and confidential advice to anyone who needs information about a life-limiting or terminal illness, palliative or end-of-life care. This is non-emergency health advice only and is available to everyone in Victoria.
9am-5pm, 7 days
Provides the WA community with free and confidential information, resources and support on end of life planning considerations, palliative care, grief and loss.
8am–10pm, 7 days
Provides a professional and confidential telephone and online chat parenting counselling service in Queensland and the Northern Territory.
Provides services to parents and other family members of infants who have died suddenly and unexpectedly from 20 weeks gestation to two years of age, regardless of cause.
SIDS and Kids Australia was initially founded to support infant deaths from sudden infant death syndrome (SIDS).
24 hours, 7 days
Offers professional advice, education and guidance to families with a baby, toddler or pre-schooler, Australia-wide. They provide support and reassurance wish issues such as settling baby, sleep difficulties, breast and bottle-feeding; introducing solids; multiple babies; understanding baby’s cues; toddler behaviour and parental emotional and psychological well-being (i.e. stress, anxiety).
8am-8pm, Monday-Friday
10am-4pm, Saturday (excluding national public holidays)
Provides telephone support to families affected by relationship and separation issues.
24 hours, 7 days
Provides telephone, online chat and video counselling services to men, anytime, anywhere. Examples of areas of support are addiction, anxiety, divorce and stress.
24 hours, 7 days
Provides opportunities to discuss any concern, big or small.
All calls and chats are one-on-one with a counsellor and callers may elect to remain anonymous.
24 hours, 7 days
Provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.
9am–7.30pm AEST, Monday-Friday
Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
8am–8pm (Sydney time), Monday-Friday
8am–6pm (Sydney time), Saturday
Provides online and telephone free assessment and treatment services for adults experiencing anxiety, stress, depression or low mood. They can help callers find local services that may also assist. The MindSpot Clinic is based at Macquarie University, Sydney. It is funded by the Australian Government.
10am–10pm AEST, Monday-Friday
Provides adults who identify as having a complex mental health issue, experience complex trauma or high levels of psychological distress, their friends and families, with information, counselling, peer and other support, and service referrals.
Thoughts of self-harm and suicide can be frightening, confusing and isolating. There is help available and people ready to listen and support you or someone important to you. If life is in danger, please call 000 now.
24 hours, 7 days
Provides opportunities to discuss any concern, big or small.
All calls and chats are one-on-one with a counsellor and callers may elect to remain anonymous.
24 hours, 7 days
Provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments.
24 hours, 7 days
The Suicide Call Back Service is a nation-wide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories: 1) People who are suicidal; 2) People caring for someone who is suicidal; 3) People bereaved by suicide; and 4) Health professionals supporting people affected by suicide.
The Suicide Call Back Service is especially suited to people who are geographically or emotionally isolated.
24 hours, 7 days
Provides support in your region for anyone who has been impacted by suicide at any stage in their life, including individuals, families, friends, witnesses, schools, workplaces, community groups, first responders and service providers.
9am–5pm AEST, Monday-Sunday
Provides information and support for anyone who is affected by complex trauma. Broadly, complex trauma refers to repeated, ongoing, and often extreme interpersonal trauma. Some examples include violence, abuse, neglect and exploitation experienced as a child, young person and adult.
24 hours, 7 days
Provides a confidential telephone support service for Australian Defence Force (ADF) current and ex-serving members and their families helping them to access ADF or civilian mental health, psychology, medical, social work, and chaplain services.
Crisis support services are offered 24 hours a day.
24 hours, 7 days
Offers support across Australia to those who are struggling and in need of assistance.
24 hours, 7 days
Offers a free phone and online counselling support service for anyone of any age who is feeling the pressures and stresses of everyday life.
This services are provided to people who live, work or study in northern, western and central Melbourne.
24 hours, 7 days
Provides a confidential telephone support service for Australian Defence Force (ADF) current and ex-serving members and their families helping them to access ADF or civilian mental health, psychology, medical, social work, and chaplain services.
Crisis support services are offered 24 hours a day.
9am-1am AEST, 7 days
Offers a confidential, free and secure space where a young person or their family can web chat, email or speak on the phone with a qualified youth mental health professional.
24 hours, 7 days
Kids Helpline is Australia’s free (even from a mobile), confidential online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via Web Chat, phone or email anytime and for any reason.
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